FAQs
Answers and guidance for common inquiries
- FAQ: What does “No Data” mean in a Session Recording?
- How to pass in custom user data
- Shopify's checkout page policy
- What’s a rage click? Your guide to System Events
- Why some visitors aren’t tracked
- FAQ: Does Lucky Orange slow down your website?
- How to block an IP address (including your own) from being tracked
- Compliance FAQ
- Shopify & Shopify Plus FAQ
- How to translate Lucky Orange in Chrome (desktop)
- Dynamic Heatmaps FAQs
- Data storage & retention FAQ
- Getting Started: What is a Magenta Banana? Your guide to Unique Identifiers
- Events FAQ
- How to use Optimizely with Lucky Orange
- HubSpot integration FAQ
- How to use Shopify checkout events in Lucky Orange to find ways to gain more sales
- Form Analytics FAQ
- Optimizely integration FAQ
- Shopify FAQ: What is Cart Overview?