Optimizely integration FAQ
In this help document, you’ll find answers to common questions asked regarding the Lucky Orange integration with Optimizely.
Q. How long will I be able to see experiment and variation information?
A. All data will be stored per your data storage limit, which is 60 days for most plans. This can also be upgraded at any time. The data will only be available through your data storage limit.
For example, if you run an experiment for 30 days, you will be able to access the data for another 30 days unless you have upgraded your data storage. We recommend upgrading your data storage for experiments that run for longer than 60 days.
Q. Do I need to install extra code to connect to Optimizely?
A. No. As mentioned in this help document, Lucky Orange will automatically detect that the Optimizely code is on your website once the integration is connected.
Q. Can I trigger Surveys, Announcements and Chat Invites based on experiment ID or variation ID?
A. To use A/B testing as a trigger in these features, you have two options:
- Trigger it based on the “A/B Test Experiment Detected” Event. You can’t target specific variations unless you’re running a split URL test. In that situation, you can also run it on the variation URL.
- Create a Saved Segment in Visitors to use as a trigger. You can keep it high level with an experiment ID in the Saved Segment or go into specific variations with variation IDs.
Click here to learn how to use Saved Segments in Surveys, Announcements or Chat Invites.
Note: Chat must be set up and launched if you want to use Chat Invites.