FAQs
Answers and guidance for common inquiries
- How to view your multiple question survey results
- Use Lucky Orange with Shopify: Use Surveys to find out why someone didn’t finish checking out
- FAQ: Why doesn’t the session duration match the length of my Session Recording?
- FAQ: How to book your free, personalized onboarding call
- FAQ: I canceled Lucky Orange within Shopify. Why am I still getting billed?
- FAQ: How to use the HubSpot sidebar to see more Lucky Orange data
- Use Lucky Orange with Shopify: Dive into Visitor Profiles for customer-level data
- Data export column headers: Visitors
- Use Event Manager and Event Log to organize your Events
- FAQ: What do the numbers at the bottom of Dynamic Heatmaps and Form Analytics mean?
- Overview FAQ
- How to use segments as triggers in Communicate features
- FAQ: How does a watched session work?
- Data export column headers: Surveys
- Data export column headers: Heatmaps (Analytics section)
- Lucky Orange and Zapier: A powerful combination to optimize your business
- Data export column headers: Form Analytics (Analytics section)
- Data export column headers: Form Reports (Form Analytics)
- How to use Optimization Opportunities with Discovery
- Data export column headers: Events