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Feature Guides

Tool-specific processes and use cases

  • How to use Optimization Opportunities with Discovery
  • How to interact with Form Analytics
  • How to enable visitor feedback after a Chat
  • Use Lucky Orange with Shopify: Dive into Visitor Profiles for customer-level data
  • Introduction to Elements
  • Use Lucky Orange with Shopify: Use Surveys to find out why someone didn’t finish checking out
  • How to filter Form Analytics by device and segmentation
  • Inspiration: Popular Saved Replies to use in Chat
  • How to forward Chat conversations to specific email addresses
  • Using Conversion Events
  • How to find and filter Session Recordings by pages visited
  • How to share Session Recordings
  • How to share or save Form Analytics
  • How to export Chat logs
  • How to create, edit and delete Saved Replies
  • Use Event Manager and Event Log to organize your Events
  • How to archive a Chat conversation
  • How to customize your Chat icon, Surveys and Announcements: Color and placement
  • How to use duration in the Visitors’ Table
  • What are Saved Replies
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