FAQ: When do account sessions reset
Your account sessions reset at the end of your unique 30 day cycle. This is based on when you upgraded from a trial to a paid or free plan.
For example, if you made this upgrade on the 15th of the month, your sessions will upgrade 30 days later. It won’t reset on the first day of a month and is tied to your unique upgrade date.
To check how many sessions remain on your plan
Note: Only Account Owners can access Plan & Billing information. Click here to learn how to transfer account ownership.
- Navigate to Settings from the left navigation
- Select Plan & Billing from the menu
- In the left corner of the Plan & Billing settings, you will see:
- Percentage of remaining sessions
- Number of sessions used
- Days left until your sessions reset
Need more sessions? Upgrade your plan to increase your sessions. This new plan will be prorated based on where you are in your billing cycle.