How to install in Shopify Plus
Shopify Plus merchants who use the new Lucky Orange app can also track visitors on checkout pages for even more conversion optimization opportunities. To do this, you need to complete two steps:
- Add Lucky Orange’s tracking code to your site
- Manually add Lucky Orange’s tracking to your checkout page
Step 1: Install Lucky Orange’s tracking code
There are two ways to install the Lucky Orange tracking code, automatically or manually.
Automatic installation (merchant-preferred method)
- Log into your Shopify store if you haven’t already
- Visit the Lucky Orange app in the Shopify App Store
- Click the Add App button
- The app will automatically install the tracking code on all pages of your Shopify store
Manual installation
- Copy your Lucky Orange tracking code; click here for more information on finding your store’s unique tracking code.
- Log into your Shopify store
- Click on Online Store under Sales Channels from the main navigation
- Select Themes; your current theme will be displayed.
- Click on the Actions drop-down, located by the Customize button
- Select Edit Code
- Click on theme.liquid under Layout
- Find the </head> tag; this will be near the bottom of the page.
Helpful tip: You can do this by scrolling or by searching for it. To execute a search, click within the code. Use CTRL+F (PC) or Command+F (Mac) to search for /head. - Paste the Lucky Orange tracking code just before this tag
- Click the gray Save button
With manual installation, you’ll also need to place the tracking code on the order status/confirmation page
- Copy your Lucky Orange tracking code if you haven’t yet copied it
- Log into your Shopify store
- Click on Settings at the bottom of the left navigation
- Select Checkout from the list on the left
- Scroll to the bottom of the page to “Order Status Page”
- Paste the Lucky Orange tracking code in this space
- Click the Save button
Using the Lucky Orange app plugin through the Shopify App Store will automatically add the tracking code to your order status or confirmation page. Manual installation will require this additional step to add the code. This does not track through the checkout pages unless you are on Shopify Plus. If you are on Shopify Plus, click here to learn how to also track your checkout pages.
Step 2: Manually add Lucky Orange’s tracking code to your checkout page
- Copy your Lucky Orange tracking code if you haven’t copied it already
- Log into your Shopify store
- Click on Online Store under Sales Channels from the main navigation
- Click on the Actions drop-down, located by the Customize button
- Select Edit Code
- Click on checkout.liquid under Layout
- Find the </head> tag; this will be near the bottom of the page.
- Paste the Lucky Orange tracking code just before this tag
- Click the gray Save button
Helpful links