Feature Guides
Tool-specific processes and use cases
- Use Event Manager and Event Log to organize your Events
- What are Saved Replies
- How to customize your Chat icon, Surveys and Announcements: Color and placement
- How to archive a Chat conversation
- How to use Saved Replies
- Using UTM parameters with Lucky Orange Session Recordings
- How to use duration in the Visitors’ Table
- What do I do if my form isn’t automatically detected?
- FAQ: How does a watched session work?
- How to use Discovery
- How to use segments as triggers in Communicate features
- Overview FAQ
- Use Lucky Orange with Shopify: Trigger Announcements to bring visitors back into checkout
- Discovery FAQs
- Use Lucky Orange with Shopify: Set Chat Invites to proactively answer checkout questions
- How to use Overview
- How to refresh Conversion Funnel data
- How to use Discovery AI