2026 Product Updates
March 2026
February 2026
January 2026
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NEW: Automatic Key Events - 01/21/26
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Surveys and Heatmaps update - 01/15/26
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Heatmaps update - 01/12/26
March 2026
NEW: Let Discovery AI analyze your heatmap data - 3/6/26
Discovery can now give you a text-based summary of your heatmap data for a specific page. In the Discovery chat window, you can provide the URL of a page and ask Discovery to analyze the heatmap for that page. Alternatively, when you're in Analytics > Heatmaps, you'll see an Analyze button next to each of your most engaged pages. Clicking that button will summarize the heatmap data for that page for you.
February 2026
Shopify Session Recordings update - 2/27/26
Resolved an issue for Shopify Plus checkout recordings and other Shopify recordings that displayed broken CSS. Sessions tracked after this date will now properly display the site in Session Recordings playback.
NEW: Lucky Orange Chrome Extension - 2/23/26
Use the new Lucky Orange extension on the Chrome Web Store to quickly launch a heatmap of the page you're viewing on your website. The extension will also verify that your Lucky Orange tracking code is properly installed and tracking visitors. To learn more, read our help document about using the Lucky Orange Chrome extension.
January 2026
NEW: Automatic Key Events - 01/21/26
The Key Events column in the list of Session Recordings in the Visitors section will now automatically show rage events and form submitted key events if they occured during a visitor's session. Shopify merchants will also see the ordered, cart item added and checkout started events in they Key Events column.
Surveys and Heatmaps update - 01/15/26
- Fixed a bug where rating Surveys weren't showing the survey rating when a visitor left extra feedback. Ratings now display for these survey respondents.
- Fixed a bug where form submitted events weren't passing through. Form Analytics reports that weren't displaying this data should now see it reflected for conversions and form abandonment.
Heatmaps update - 01/12/26
Fixed a bug where an unnecessary session recording was generated when a user viewed a heatmap of their website.