2026 Product Updates

January 2026

NEW: Automatic Key Events - 01/21/26

The Key Events column in the list of Session Recordings in the Visitors section will now automatically show rage events and form submitted key events if they occured during a visitor's session. Shopify merchants will also see the ordered, cart item added and checkout started events in they Key Events column.

Surveys and Heatmaps update - 01/15/26

Fixed a bug where rating Surveys weren't showing the survey rating when a visitor left extra feedback. Ratings now display for these survey respondents.
Fixed a bug where form submitted events weren't passing through. Form Analytics reports that weren't displaying this data should now see it reflected for conversions and form abandonment.

Heatmaps update - 01/12/26

Fixed a bug where an unnecessary session recording was generated when a user viewed a heatmap of their website.