How to require visitor consent prior to tracking
When someone visits your website, by default, Lucky Orange creates a Visitor Profile and a session immediately after Lucky Orange has been loaded.
If your website requires visitor opt-in prior to tracking to adhere to privacy laws such as the EU’s GDPR or you want to control the session lifecycle, you can adjust your privacy settings within Lucky Orange to enable the Require Consent setting that will require visitor consent before tracking is activated.
Once the Require Consent setting is enabled and the Consent API is utilized by adding additional code to your site, visitor recordings will only be initiated once consent has been obtained instead of being initiated on the page load as it behaves normally.
To enable the Require Consent setting, the Account Owner should:
- Navigate to Settings from the left navigation
- Click on Privacy
- At the bottom of the page, click the Require Consent toggle. This will show as blue with an “active” label if enabled.
- Use the Consent API to start recording manually. Instructions for developers can be found here.